Returns Policy

Returns

All returns must be made within 30 days of purchase. After 30 days, we will be unable to offer you a refund or an exchange.

To be eligible for return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. We do not cover any return costs, it is the customer responsibility.

Non-Returnable Items

  • When an item is not in its original condition, damaged, or missing parts for reasons not due to our error
  • When an item is returned after more than 30 days, post being delivered

There are certain situations where only partial refunds are granted (if applicable)

Shipping

To return your product, mail your packaged product to the following address: E&A Distribution Limited, Unit 105b Telsen Centre, 55 Thomas Street, Birmingham, B6 4TN

Shipping costs are non-refundable. Depending on where you live, the time it will take for your exchanged product to reach you, may vary.

Exchanges (if applicable)

We only replace items if they are defective or damaged. If you want to exchange an item for the same one, email us at accounts@eadistribution.co.uk and send your item to: E&A Distribution Limited, Unit 105b Telsen Centre, 55 Thomas Street, Birmingham, B6 4TN